Terms & Conditions

By confirming your booking you are agreeing to our terms and conditions as stated below:

  1. Bookings are confirmed via email or WhatsApp whereby times & costs will be fully established.

  2. Deposit payments of 30% are added to group bookings or multiple booking requests to ensure placement of therapists.

  3. Additional travel will be charged per booking date and charged according to distance travelled/per masseuse, as follows:

    • Up to 30 minutes = €15 (euros)

    • Up to 45 minutes =€20 (euros)

    • 45 plus =€25 (euros)

  4. Cancellation policy:

    • Less than 48 hours notice = 30% of your booking fee charged.

    • Less than 24 hours notice = 75% of the booking fee charged.

  5. Overtime or delayed start time: This will be charged after 15 minutes of waiting and is charged at €15 (euros) per therapist for each 10 minutes of delay.

  6. It is obligatory and the client’s (your) responsibility to give us a minimum of 24 hours notice by email to highlight any contraindication or complication against treatment. By booking with us, you agree that you or your party have no health reason or contraindication that would risk your safety or the safety of our therapists. This includes; recent acute & chronic illness, systemic illness, heart conditions, skin conditions, viral outbreaks, therapies/surgeries, pregnancy, injuries, intolerances or allergies, specific product requirements etc.